Mumbai: Around 150 passengers aboard Air India’s flight to Newark on Saturday faced a harrowing time for seven hours inside the plane as well as at the airport as their flight got cancelled due to a technical snag and Flight Duty Time Limitations (FDTL) of the crew.
They left on the same flight on Sunday. Meanwhile another AI flight to London was delayed by around three hours, which AI officials blamed on a “mock security drill” by the Mumbai International Airport Limited (MIAL).
AI-191 from Mumbai to Newark was supposed to depart at 1.30 am. The passengers had finished boarding the flight by 1 am, 10 minutes after which the crew announced a technical snag.
“For the next three and a half hours, there was no news on the status of the snag. We remained in the aircraft until 5.30 am after which they instructed us to deplane, followed by another three-hour wait at the immigration area. Air India staff finally announced the cancellation of the flight only after we expressed our displeasure,” said Dr Arun Shah, a passenger. More info