Lack of commuter database, death math hurdles in Mumbai suburban insurance


By Binoo Rai

The Mumbai suburban system — among the world’s densest with more than 7.5 million passengers crammed into 3,000-odd trains every day — might have to wait for the kind of rail travel insurance that the Indian Railway Catering and Tourism Corporation (IRCTC) has sized up for outstation passengers.

The hitch is lack of a database of suburban commuters authentic enough for insurance policies to be processed.

The ambitious plan, in partnership with public sector firm New India Assurance, was reported in dna’s Wednesday edition.

Speaking to dna, IRCTC managing director Dr AK Manocha said, “I would love to roll out a travel insurance scheme for Mumbai’s suburban system as well. There is a robust season pass culture in Mumbai. However, there is lack of a database and many of the addresses are incomplete or so basic that insurance companies will end up spending all their time trying to find the claimant.” More info