Verdict on Mumbai Metro service: Very good, but for very few


By Saurabh Katkurwar, Hindustan Times

While the change from rattling autorickshaws and packed buses to a gleaming, fast metro train has been welcome, it has been limited to too few Mumbaiites, said residents and experts.

With the suburban railway network providing north-south connectivity, commute between the eastern and western suburbs was earlier dependent on autorickshaws and buses, or private vehicles. The congested stretch meant the journey from Andheri to Ghatkopar would take up to an hour. The metro has changed all that.

“Often, I ended up spending over an hour to travel from Versova to Andheri (East) during peak hours. Now, I reach my office in Andheri comfortably, in just 15 minutes,” said Sudam Navle, an accountant.

Another commuter, Tushita Bhuttani, said: “The metro is pollution- free and safe for women. The government should build more metro lines across the city, which will give us a faster, comfortable, safer transport option.”

The new service is also changing commuting dynamics in the city. For instance, the metro line is being used as the interchange point between central and western suburbs, which has reduced the pressure on Dadar station. More info